1. Information We Collect
When you use our Site or contact us, we may collect the following types of information: name, company name, phone number, email address, mailing address, and project details you provide through our contact or quote forms.
We also collect certain technical information automatically, including your IP address, browser type, pages visited, and referring URLs through standard web server logs and analytics tools.
2. How We Use Your Information
We use the information you provide to respond to inquiries, process orders, arrange deliveries, send quotes, and communicate about your account or project.
With your consent, we may send you occasional updates about new products, promotions, or company news. You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email.
We use technical data to improve the performance and content of our Site, understand how visitors use it, and diagnose technical problems.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating the Site or fulfilling orders (such as delivery logistics partners), under strict confidentiality agreements.
We may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Hard Rock Aggregates or others.
4. Cookies
Our Site may use cookies — small text files stored on your device — to enhance your browsing experience, remember preferences, and collect aggregate usage data. You can control cookie settings through your browser. Disabling cookies may affect some Site functionality.
We do not use cookies to track you across third-party websites or serve targeted advertising.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Customer order records are typically retained for seven years.
6. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate data, and request deletion of your information where it is no longer needed for a legitimate purpose.
To exercise any of these rights, please contact us using the details on our Contact page. We will respond within a reasonable timeframe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. We encourage you to review it periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us through the Contact page on our Site.